1. Introduction
Overview
These Terms and Conditions ("Agreement") govern your use of the Emothrive IA Therapy platform ("Platform"), which is operated by Cinjomokob Business Solutions LLC ("Company," "we," "our," or "us"). By accessing or using the Platform, you are entering into a legally binding agreement with the Company.
If you do not agree with the terms set forth in this Agreement, you are prohibited from accessing or using the Platform.
Acceptance of Terms
By creating an account, subscribing to services, or using any part of the Platform, you explicitly agree to these Terms and Conditions. If you are accessing the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Changes to Terms
The Company reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review the Terms periodically. Continued use after changes constitutes acceptance of the updated Terms.
2. User Responsibilities
✅2.1 Eligibility and Account Registration
To use the Platform, you must be at least 18 years old or the legal age of majority in your jurisdiction. You must provide accurate, complete, and up-to-date information during registration and maintain the confidentiality of your account credentials.
You are fully responsible for all activities under your account. Notify us immediately if you suspect unauthorized access.
⚖️2.2 User Conduct
You agree to use the Platform lawfully and not to:
- •Infringe or violate the rights of others
- •Harass, abuse, defame, or threaten any person
- •Disrupt or interfere with Platform functioning
- •Use automated means without permission
🚫2.3 Prohibited Activities
📝2.4 User Content
By submitting content to the Platform, you grant the Company a non-exclusive, worldwide, royalty-free license to use, display, modify, and distribute such content. You are solely responsible for ensuring your content doesn't violate laws or third-party rights.
3. Services Provided
3.1 Overview of Services
Emothrive IA Therapy provides AI-powered therapeutic services including mood tracking, emotional check-ins, therapeutic exercises, and personalized content. These services are designed to support emotional well-being but do not substitute for professional medical or psychological advice.
3.2 Service Availability
We strive for continuous service availability but cannot guarantee uninterrupted or error-free service. The Platform may experience downtime due to maintenance, updates, or technical issues. We reserve the right to modify or suspend services for operational reasons.
3.3 Service Limitations
Important: The Platform is not intended to replace licensed mental health professionals. AI services complement but do not substitute for professional therapy. Seek professional advice for serious mental health concerns or emergencies. Results may vary and cannot be guaranteed.
4. Intellectual Property
4.1 Ownership of Content
All Platform Content, including text, images, videos, graphics, logos, software, and audio, is the exclusive property of Cinjomokob Business Solutions LLC or its licensors and is protected by intellectual property laws, including copyright, trademark, and trade secret laws.
4.2 License to Use the Platform
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial use, provided you comply with these Terms and do not infringe upon intellectual property rights.
4.3 Restrictions on Use
The following actions are expressly prohibited:
5. Privacy and Data Protection
5.1 Data Collection
We collect personal data including your name, email, payment details, and other information necessary for account creation and service delivery. We also collect non-personal data such as device information and usage analytics to improve platform performance, in accordance with GDPR and CCPA where applicable.
5.2 Use of Data
We use collected data to provide services, process payments, deliver personalized experiences, provide customer support, and for marketing purposes (with your consent). We do not sell or rent your personal data to third parties without consent, except as described in our Privacy Policy.
5.3 Data Security
We implement industry-standard security measures including encryption, secure servers, firewalls, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection against breaches. You are responsible for safeguarding your account credentials.
5.4 Third-Party Sharing
We may share data with third-party service providers (payment processors, cloud hosting, analytics, customer support) who adhere to our privacy standards. We may disclose data to comply with legal obligations, such as responding to subpoenas or law enforcement requests.
6. Payments and Subscriptions
6.1 Payment Terms
You agree to pay all applicable fees using a valid payment method. By providing payment details, you authorize us to process payments for selected services. All payments are subject to applicable taxes, and we may change pricing with notice.
6.2 Subscription Services
We offer various subscription plans for premium features, typically billed monthly or annually. You may upgrade or downgrade your subscription at any time. Subscription fees are generally non-refundable except as stated in our refund policy.
6.3 Refunds and Cancellations
You may cancel your subscription anytime through account settings or customer support. Access continues until the end of your current billing cycle. Subscriptions are generally non-refundable except when service is not provided as promised or required by law.
7. Third-Party Links and Content
The Platform may integrate third-party services and contain external links for convenience. We do not endorse, control, or assume responsibility for third-party content or services. Your use of such services is at your own risk, and we are not liable for damages arising from third-party interactions.
Review the terms and privacy policies of any third-party websites or services before engaging with them.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR:
This limitation applies to all claims whether based in contract, tort, or any other legal theory, even if advised of the possibility of such damages. The Company is not liable for failures caused by force majeure events beyond our reasonable control.
9. Disclaimer
Not Medical Services
THE PLATFORM IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, PSYCHOLOGICAL, OR THERAPEUTIC ADVICE.
Emothrive IA Therapy does not employ licensed therapists. If you are experiencing a medical emergency or need professional mental health care, please seek immediate assistance from a licensed professional.
THE COMPANY MAKES NO GUARANTEES:
- •About platform accuracy, completeness, or error-free operation
- •Regarding results or effectiveness of AI-driven services
- •About specific outcomes or therapeutic results
10. Termination and Legal Provisions
Termination and Suspension
We may suspend or terminate your account for breaching these Terms, with or without notice. You may terminate your account by contacting customer support. Termination doesn't affect liabilities accrued before termination.
⚖️ Governing Law
This Agreement is governed by the laws of the jurisdiction where the Company is established.
🤝 Arbitration
Disputes will be resolved through binding arbitration in accordance with applicable arbitration rules.
🛡️ Indemnification
You agree to indemnify and hold harmless the Company from claims arising from your use of the Platform.
📄 Severability
If any provision is invalid, the remaining provisions remain in full force and effect.
Questions About Our Terms?
We're here to help clarify any questions about these Terms and Conditions.